I was a content moderator for Facebook. I saw the real cost of outsourcing digital labour | Sonia Kgomo

Mark Zuckerberg announced that Meta will replace its independent factchecking with community notes.

Instead of scaling back programmes that make social media more trustworthy, companies need to invest in and respect the people who filter social media and who label the data that AI relies on.

Sonia Kgomo was recruited from her native South Africa with the promise to join the growing tech sector in Kenya for a Facebook subcontractor, Sama , as a content moderator.

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