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Smart appliances should come with an expiration date

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Summary
Nutrition label

62% Informative

A new report says the threat of zombie’ smart home devices is growing, and you need to know when to take them offline.

As connected devices grow old, they can potentially fuel botnet attacks.

Less than 40 percent of Americans surveyed knew that a device they owned had lost support because the manufacturer notified them.

Consumer Reports is calling for companies to provide a minimum guaranteed support timeframe for any connected product.

70 percent of respondents believe manufacturers should be required to disclose how long they’ll support software in their devices.

Publishing an expiration date for security support at the point of sale would help people understand the risks as well as the benefits of buying connected devices.

Ecobee recently ended support for its original smart thermostat after 16 years and doesn't guarantee how long it will support its current line.

VR Score

54

Informative language

49

Neutral language

20

Article tone

informal

Language

English

Language complexity

57

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

External references

15

https://article.images.consumerreports.org/image/upload/v1736806650/prod/content/dam/surveys/Consumer_Reports_AES_December_2024.pdfhttps://go.skimresources.com/?id=1025X1701640&xs=1&url=https%3A%2F%2Fwww.philips-hue.com%2Fen-us%2Fsupport%2Flegal%2Fend-of-support-policyhttps://www.ftc.gov/reports/smart-device-makers-failure-provide-updates-may-leave-you-smartinghttps://platform.theverge.com/wp-content/uploads/sites/2/2025/02/US-Cyber-Trust-Mark-Green-Gradient.jpg?quality=90&strip=all&crop=0,0,100,86.851851851852https://innovation.consumerreports.org/what-the-ftc-report-means-for-consumers/https://innovation.consumerreports.org/when-will-your-smart-appliance-turn-dumb/https://support.eero.com/hc/en-us/articles/4401964665243-eero-Software-Security-Updateshttps://support.google.com/product-documentation/answer/10231940?hl=enhttps://www.washingtonpost.com/posteverything/wp/2016/11/03/your-wifi-connected-thermostat-can-take-down-the-whole-internet-we-need-new-regulations/https://platform.theverge.com/wp-content/uploads/sites/2/2025/02/CR-findout.webp?quality=90&strip=all&crop=0,0,100,100https://innovation.consumerreports.org/hey-siri-are-you-a-zombie/https://www.justice.gov/opa/pr/us-government-disrupts-botnet-peoples-republic-china-used-conceal-hacking-criticalhttps://techcrunch.com/2025/02/05/router-maker-zyxel-tells-customers-to-replace-vulnerable-hardware-exploited-by-hackershttps://platform.theverge.com/wp-content/uploads/sites/2/2025/02/CR-usefulness.webp?quality=90&strip=all&crop=6.1342592592593,0,87.731481481481,100https://www.fcc.gov/CyberTrustMark