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MailOnline

Urgent warning over SIM swap scam that gives hackers your phone number

MailOnline
Summary
Nutrition label

65% Informative

SIM-swap fraud has doubled year-on-year , according to Which? Scam is when criminals remotely transfer your number to their own SIM card.

This gives them control of your phone number, so they can receive your calls and texts.

It means they can use two -factor authentication ( 2FA ) codes that are send by text to access accounts.

One woman lost more than 2,000 to a SIM swap scam - but PayPal and Klarna said she was liable for the money.

Ellie faced debts totalling 2,200 after criminals attempted to take over her phone number.

The first she knew of anything strange was a text from her network provider, EE, confirming the order of a new eSIM (a virtual version of a physical SIM card) She quickly called them to explain that this had nothing to do with her.

But then she spotted her email address had been changed in the EE app and minutes later, she received a call from ' Adam with the EE fraud team' - a scammer.

He told her they needed to take action to secure her account, cleverly warning her that he would send a security code that should never be shared with anyone outside of the EE.

VR Score

45

Informative language

32

Neutral language

38

Article tone

informal

Language

English

Language complexity

46

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Affiliate links

no affiliate links