DWP Form Simplification Concerns
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Pension Creditbirminghammail
•DWP 'looking at' changing 243-question application form for one benefit
65% Informative
Pensions minister Emma Reynolds acknowledged the application process was very long’ She also promised to clear the Pension Credit backlog “before older people start having to make the choice between heating and eating’s.
Ms Reynolds told MPs: “We are looking at the form. Ninety percent of applicants now apply online but we know that the paper form is very long”.
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