logo
welcome
TechCrunch

TechCrunch

Sierra, an AI-powered customer service platform, raised $285 million in its latest round of funding

TechCrunch
Summary
Nutrition label

77% Informative

Sierra is selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM .

The platform connects to other enterprise systems to undertake tasks on behalf of the customer without humans being involved.

Sierra claims its tech is less susceptible to hallucinations, the made-up facts AI models occasionally spew.

VR Score

77

Informative language

76

Neutral language

51

Article tone

formal

Language

English

Language complexity

51

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

medium-lived

Affiliate links

no affiliate links