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Thames WatersHenley Standard
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66% Informative
Ofwat announced on Tuesday that firms would be made to reimburse customers 157.6 m for failing to meet targets set for 2020-25 .
This is the fourth consecutive year that companies have had to refund customers for falling short of targets.
Thames Water , the country’s largest water company, faces the largest reimbursement of 56.8 m.
Laura Reineke , a member of the group, said: “The data shows sewerage dumping in our area getting worse year on year . Far from seeing improvements, we’ve seen a deterioration” She raised a question over the regulator’s assessment of Thames Waters’ performance.
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