GenAI Enhances Worker Performance

This is a GenAI news story, published by MSN, that relates primarily to François Candelon news.

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Fortune

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GenAI as an ‘exoskeleton’: How it expands your workforce’s capabilities

Summary

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91% Informative

Generative AI (GenAI) can boost workers’ performance on tasks that they already have the skills to complete.

But what if GenAI can also help workers perform tasks they had no chance of completing on their own? That is, not only enhance performance but expand workers' capabilities outside their area of expertise.

Authors: Results showing evidence of expanded worker capability have implications for businesses.

The expansion of capabilities enabled by GenAI is not without complexities, says François Candelon and Lisa Krayer .

The ability to expand who can do close-to-expert-level work on specific tasks creates unprecedented opportunity for companies with limited access to specialized talent, they say.

The question is: When and how should companies harness the GenAI -fueled expansion of workers’ capabilities?.

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