Fitbit Apps Sync Issues

This is a news story, published by Ars Technica, that relates primarily to Fitbit news.

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Fitbit

Ars Technica

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Fitbit users struggle with “very frustrating” app bugs for months

Summary

Nutrition label

73% Informative

Users of Fitbit's iOS and Android apps have been reporting problems with syncing issues.

Some users have been complaining of such problems since at least April .

Google's Fitbit hasn't said when it expects the bugs to be totally resolved.

On September 3 , Fitbit issued a service disruption, pointing to an incident affecting the web API .

Although this is different from the Charge 5's battery problems that were suspected to be caused by a firmware update— Google denied this was the case but didn't provide an alternate answer—it's an improvement to see Google at least acknowledge the app problems. But killing features combined with a broken app experience won't help the wearables brand’s errant reputation. Fixes are reportedly in the works, but for some it may be too little too late..

VR Score

Informative language

Neutral language

Article tone

semi-formal

Language

English

Language complexity

Offensive language

not offensive

Hate speech

not hateful