Biden-Harris Administration launches 'Time Is Money' to crack down on corporate tricks and scams

New actions will take on corporate tricks and scams like excessive paperwork, long wait times, and more that pad the profits of big business at the expense of everyday Americans ’ time and money.

Biden-Harris Administration will take wide-ranging action to crack down on these unfair practices.

Administration is already cracking down on junk fees that hit people in their pocketbooks.

The White House is calling for Americans to share their ideas for how federal action can give them their time back.

The CFPB is planning to issue rules or guidance to crack down on ineffective and time-wasting chatbots used by banks and other financial institutions in lieu of customer service.

The FCC will launch an inquiry into considering similar requirements for phone, broadband, and cable companies.

For more examples of progress and to learn more information about how agencies across the federal government are improving customer experience and reducing burden, visit performance.gov/cx and the Burden Reduction Initiative website. ### .